100 lines
5.0 KiB
Smarty
Executable File
100 lines
5.0 KiB
Smarty
Executable File
{config_load file="lang" section='support'}
|
|
{if isset($user_actions_allowed)}
|
|
<div id="result_datas" style="display:none">
|
|
<h1>{#support_action_result#}</h1>
|
|
|
|
<p id="close_ok" style="display:none;" class="success">{#result_support_close_ok#}</p>
|
|
<p id="reply_is_ok" style="display:none;" class="success">{#result_support_reply_ok#}</p>
|
|
<p id="err_req_message_missing" style="display:none;" class="error">{#error_message_missing#}</p>
|
|
<p id="err_req_message" style="display:none;" class="error">{#error_message_format#}</p>
|
|
<p id="err_ticket_id" style="display:none;" class="error">{#error_ticket_id_not_valid#}</p>
|
|
<p id="err_database_update" style="display:none;" class="error">{#error_database_query#}</p>
|
|
</div>
|
|
{/if}
|
|
<div id="details_table">
|
|
<h1>{#support_show#}</h1>
|
|
<table style="width: 720px;">
|
|
<tr>
|
|
<td>{#ticket_date_legend#}</td>
|
|
<td>{$ticket->open_date}</td>
|
|
</tr>
|
|
<tr>
|
|
<td>{#ticket_hosting_legend#}</td>
|
|
<td>
|
|
{if !isset($ticket->hosting_name)}
|
|
{#no_hosting_associated#}
|
|
{else}
|
|
{$ticket->hosting_name}
|
|
{/if}
|
|
</td>
|
|
</tr>
|
|
<tr>
|
|
<td>{#ticket_subject_legend#}</td>
|
|
<td>{$ticket->subject}</td>
|
|
</tr>
|
|
<tr>
|
|
<td>{#ticket_status_legend#}</td>
|
|
{if $ticket->status == 'asked'}<td>{#ticket_status_asked_full#}</td>
|
|
{elseif $ticket->status == 'replied'}<td>{#ticket_status_replied_full#}</td>
|
|
{elseif $ticket->status == 'closed_by_user'}<td>{#ticket_status_closed_user_full#}</td>
|
|
{elseif $ticket->status == 'closed_by_support'}<td>{#ticket_status_closed_support_full#}</td>
|
|
{elseif $ticket->status == 'auto_closed'}<td>{#ticket_status_auto_closed_full#}</td>
|
|
{/if}
|
|
</tr>
|
|
{if isset($user_actions_allowed)}
|
|
<tr>
|
|
<td>{#ticket_avail_actions#}</td>
|
|
<td>
|
|
<input type="button" id="btn_reply" name="btn_reply" style="width: 45%" value="{#mnu_reply_ticket#}" onclick="$('#form_user_reply_container').slideDown('slow'); $('#details_table').slideUp('slow');" />
|
|
<input type="button" id="btn_close" name="btn_close" style="width: 45%" value="{#mnu_close_ticket#}" onclick="$('#form_user_close_container').slideDown('slow'); $('#details_table').slideUp('slow');" />
|
|
</td>
|
|
</tr>
|
|
{/if}
|
|
</table>
|
|
</div>
|
|
{if isset($user_actions_allowed)}
|
|
<div id="form_user_reply_container" style="display:none;">
|
|
<h1>{#mnu_reply_ticket#}</h1>
|
|
<form id="form_user_reply" name="form_user_reply" action="">
|
|
<table>
|
|
<tr>
|
|
<td id="form_msg" name="form_msg" title="{#ticket_msg_title#}" style="vertical-align:top;">{#ticket_reply_legend#} :</td>
|
|
<td>
|
|
<textarea class="textarea" name="req_message" id="req_message"></textarea>
|
|
<input type="hidden" name="reply_ticket_id" id="reply_ticket_id" value="{$ticket->id}" />
|
|
</td>
|
|
</tr>
|
|
<tr>
|
|
<td><input type="button" name="btn_reply_cancel" id="btn_reply_cancel" value="{#button_cancel_legend#}" onclick="$('#form_user_reply_container').slideUp('slow'); $('#details_table').slideDown('slow');" /></td>
|
|
<td><input type="button" name="btn_reply_valid" id="btn_reply_valid" value="{#button_reply_legend#}" onclick="validateForm('form_user_reply');" /></td>
|
|
</tr>
|
|
</table>
|
|
</form>
|
|
</div>
|
|
<div id="form_user_close_container" style="display:none;">
|
|
<h1>{#mnu_close_ticket#}</h1>
|
|
<p>{#support_close_intro#}</p>
|
|
<form id="form_user_close" name="form_user_close" action="">
|
|
<input type="hidden" name="close_ticket_id" id="close_ticket_id" value="{$ticket->id}" />
|
|
<input type="button" name="btn_close_cancel" id="btn_close_cancel" style="width: 45%" value="{#button_cancel_legend#}" onclick="$('#form_user_close_container').slideUp('slow'); $('#details_table').slideDown('slow');" />
|
|
<input type="button" name="btn_close_valid" id="btn_close_valid" style="width: 45%" value="{#mnu_close_ticket#}" onclick="validateForm('form_user_close');" />
|
|
</form>
|
|
</div>
|
|
{/if}
|
|
<p>{#support_show_intro#}</p>
|
|
<table style="width: 720px;">
|
|
<thead>
|
|
<tr>
|
|
<th>Auteur / Date</th>
|
|
<th>Message</th>
|
|
</tr>
|
|
</thead>
|
|
<tbody id="tbl_user_ticket_details">
|
|
<tr><td></td><td></td></tr>
|
|
</tbody>
|
|
</table>
|
|
<p class="pageslinks" id="tbl_user_ticket_details_pg_links"></p>
|
|
{literal}<script type="text/javascript">
|
|
$(document).ready(function () { getPage('tbl_user_ticket_details',1,{/literal}{$pages_count},0, '{$ticket->id}'{literal}); });
|
|
</script>{/literal}
|