52 lines
2.1 KiB
PHP
Executable File
52 lines
2.1 KiB
PHP
Executable File
<?php
|
|
require_once('../../system/configuration.php');
|
|
require(PATH_SYSTEM.'core.php');
|
|
try
|
|
{
|
|
// Check if user has the specified rights to access this section
|
|
$_SESSION['user']->userCheckAccess(LEVEL_SUPPORT);
|
|
|
|
$action_is_valid=false;
|
|
|
|
$support = new support();
|
|
|
|
if ( isset($_GET['action']) ) {
|
|
// If the user wants to see the details of a ticket
|
|
if ( $_GET['action'] == 'show') {
|
|
if ( !textVerification::verifID($_GET['id'])) throw new myException('Trying to see a ticket with an invalid id');
|
|
$action_is_valid=true;
|
|
$template_main = 'admin/support/show';
|
|
$ticket_id=$_GET['id'];
|
|
$details = $support->getTicketDetails($ticket_id);
|
|
if (!is_null($details)) {
|
|
$ticket = $details[0];
|
|
$lang = new lang();
|
|
$ticket->open_date = date($lang->userGetDateFormat().' '.$lang->userGetTimeFormat(), $ticket->open_date);
|
|
$pages_count = $support->countTicketTotalPages( $_GET['id'] );
|
|
$_SESSION['template']->getWords(array('pages_count' => $pages_count, 'user_actions_allowed' => true, 'ticket' => $ticket));
|
|
} else throw new myException('Ticket not found or user not allowed to see it');
|
|
}
|
|
}
|
|
|
|
// if no valid action was specified (or recognized)
|
|
if (!$action_is_valid) {
|
|
$pages_count1 = $support->countWaitingTicketsTotalPages();
|
|
$pages_count2 = $support->countRepliedTicketsTotalPages();
|
|
$_SESSION['template']->getWords(array('pages_count1' => $pages_count1, 'pages_count2' => $pages_count2));
|
|
$template_main = 'admin/support/list';
|
|
}
|
|
|
|
// Load templates
|
|
$_SESSION['template']->loadTemplate('_contentbegin');
|
|
$_SESSION['template']->loadTemplate($template_main);
|
|
$_SESSION['template']->loadTemplate('_contentend');
|
|
$_SESSION['template']->getWords(array('sql' => $_SESSION['database']->executed_req));
|
|
|
|
// Parse templates
|
|
$_SESSION['template']->parseTemplate();
|
|
|
|
} catch (myException $error) {
|
|
$error->displayErrorMessage();
|
|
}
|
|
?>
|